Shipping & Delivery Policy

Thank you for shopping with AUROX.

Order Processing

Orders are generally processed and dispatched within 48 hours after successful order confirmation and payment verification.

Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Once dispatched, orders are generally delivered within 3–5 business days, depending on the delivery location, courier service, weather conditions, and other operational factors.

Delivery timelines are estimates and may occasionally vary due to circumstances beyond our control.

Order Tracking

Once your order has been dispatched, tracking details may be shared with you through your registered contact details.

You can use the tracking information to check the current status of your shipment.

Delays

AUROX is not responsible for delays caused by courier partners, incorrect/incomplete delivery addresses, natural events, public holidays, strikes, or other circumstances beyond our reasonable control.

If your order appears significantly delayed, please contact us and we will assist you in checking the shipment status.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number while placing an order. Please contact us as soon as possible if you notice an error in your shipping information.

Business Name: AUROX
Owner: Dhananjai Kumar
Address: CN-537, Gali No. 10, Taliwali Basti, Anand Parbat, Delhi – 110005
GSTIN: 07OXKPK3081A1ZD
Email: aurox.shop1@gmail.com
Phone: 9911757617