Terms of service

Welcome to AUROX. By accessing or using our website, you agree to comply with the following Terms of Service. Please read these terms carefully before placing an order.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

2. Products & Pricing

All product prices are listed in Indian Rupees (₹).
Prices may change at any time without prior notice.
We reserve the right to discontinue or modify any product without notice.
We make every effort to display products accurately, but slight variations in color or appearance may occur due to screen settings.

3. Orders

Once an order is placed, you will receive an order confirmation.
We reserve the right to cancel any order if fraudulent activity or incorrect information is detected.
Orders may also be cancelled due to product unavailability or payment verification issues.

4. Payments

We currently accept 100% prepaid orders.
Payments are processed through secure and trusted payment gateways.
AUROX does not store your debit card, credit card, UPI, or banking information.

5. Shipping & Delivery

Orders are generally dispatched within 24–48 hours.
Delivery usually takes 2–7 business days, depending on your location.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

6. Returns & Refunds

Returns and exchanges are accepted only as per our Return & Exchange Policy.
Refunds are processed after successful inspection of the returned product.
Refunds will be issued to the original payment method within 5–7 business days after approval.

7. Warranty

Warranty, if applicable, will be mentioned on the respective product page.

Warranty does not cover:

Physical damage
Water damage (unless specified)
Improper handling
Unauthorized repairs

8. Intellectual Property

All website content including logos, product images, graphics, text, icons, videos, and designs are the property of AUROX and may not be copied, reproduced, or used without written permission.

9. User Responsibilities

By using our website, you agree:

To provide accurate personal and shipping information.
Not to misuse or interfere with the website.
Not to attempt unauthorized access to our systems.

10. Limitation of Liability

AUROX shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.